Privacy Policy
Privacy Policy
Effective Date: July 28, 2026
We collect the information we need to get your order to your door and answer your questions — nothing more, and we don't sell it to anyone.
What we collect
When you shop with Willimantic Interior Design, we gather the basics: your name, shipping and billing address, email, phone number, and payment details. This happens when you place an order, create an account, sign up for updates, or reach out to us directly. If you're just browsing, our site (built on WooCommerce) automatically picks up some technical details too — things like your browser type, device, and how you navigate through our pages. That data helps us understand what's working on the site and what isn't.
We may use analytics services such as Google Analytics to better understand how visitors use our website and improve the shopping experience.
Why we collect it
Every piece of information has a job. Your address gets your mirror or sconce shipped to the right place. Your email lets us send order confirmations, shipping updates, and — if you've opted in — occasional news about new products or promotions. Browsing data helps us fix broken pages, speed up load times, and generally make the shopping experience less annoying. We don't collect anything just to have it sitting around.
Payment information
We don't store your full credit card details on our own servers. Checkout is handled through secure, PCI-compliant payment processors built into our WooCommerce platform, so your card information passes through encrypted channels designed for that purpose — not through us directly.
Who we share it with
We're not in the business of selling your data, full stop. That said, a few trusted partners help us actually run the store: our payment processor (to charge your card), our shipping carrier (to get your package moving), and our website hosting and platform providers (to keep the site online). Each of these sees only what they need to do their specific job — a shipping carrier doesn't need your payment info, for instance, and a payment processor doesn't need to know what's in your cart history.
Cookies and site data
Like most online stores, our site uses cookies — small files that remember things like what's in your cart or how you've interacted with the site before. You're free to disable cookies through your browser settings, though some parts of checkout may not work smoothly without them.
Our website uses SSL (Secure Socket Layer) encryption to help protect the personal information you submit through our website.
How long we keep it
We hold onto order and account information for as long as your account is active or as needed to meet tax and legal recordkeeping requirements. If you'd like your data removed sooner, reach out and we'll take care of it, barring anything we're legally required to retain.
Your choices
You can ask us at any time to see what information we have on file, correct anything that's wrong, or delete your data outright. Unsubscribing from marketing emails is as easy as clicking the link at the bottom of any email we send.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements. Any updates will be posted on this page with a revised effective date.
Questions about your data?
Email us at contact@willimanticinterior.com or call 860-423-6082. We've run this business out of Willimantic, Connecticut since 1998, and we take the trust that comes with your information as seriously as we take the products we sell.